While we appreciate your business, we have a strict policy and cannot offer refunds and/or exchanges for any of our products due to the fact that all our items are individually hand-made.
All purchases are final sale.
Store Credit is treated like cash that can only be used online at www.hiddengemsofficial.com
Any purchases that exceed the value of the Store Credit will require an additional payment method for the remaining balance.
Store Credit can be used at any time and will never expire.
Store Credit can’t:
Be used outside of www.hiddengemsofficial.com
Be transferred to another person or accounts